Delivery times

Our delivery times: When will my package arrive?

For packages that have not yet been sent: Your package hasn't been shipped yet? No problem! To track the current processing status of your package, log in to our shop with your customer account: My Account -> Orders.

For packages that have already been shipped: To check the current status of your order, please click on the tracking link, which is located in your shipping confirmation email that you received from us.

We generally ship orders received by 1 p.m. on weekdays on the same day if you pay by credit card or PayPal. For payments via bank transfer, your order will leave our warehouse on the day the transfer is received.

Delivery is made by DHL to the delivery address you provided. DHL typically takes only 1-2 business days for delivery within Germany. Shipping to Austria takes approximately 3-4 business days, to Switzerland 4-5 business days, and to Russia usually 12-18 business days.

For delivery times to other countries, please contact support@mamarella.com .

Personalized items and larger furniture have a longer delivery time. You can find more detailed information in the item descriptions.

Shipping via UPS Express Orders placed before 1 p.m. on weekdays will be processed the same day. Delivery takes place one business day after dispatch. This service is only available for orders within Germany.