Shipping via DHL
For standard shipping via DHL, we charge a flat shipping fee of:
For deliveries to Switzerland and other countries outside the EU, we also do NOT charge VAT. This amount will be deducted before you complete your order. Please note, however, that additional customs duties and other charges may apply when importing goods into countries outside the EU. These vary from country to country and are payable by the customer upon delivery. You can find out the amount of any applicable customs duties and taxes from your local customs office.
Should partial deliveries be necessary for faster processing, you will of course not incur any additional shipping costs.
Shipping via UPS Express
When shipping via UPS Express, your package is prioritized after payment is received. For orders received before 1 p.m. on weekdays, we even ship your package the same day. Delivery takes place one business day after shipment. This service costs €15 per order and is only available for orders within Germany.
For further information, please contact our customer service at +49 (0)89 147 27 690 (landline at local rate, mobile depending on provider) or support@mamarella.com .
